Sleeping beauty - cancellation policy in times of Covid19 - Boutique Hotel Altstadt Vienna in the City Centre of Vienna

... kissed awake!

We missed you!

The art of hospitality depends on the people at the Altstadt Vienna. And on the best guests we could possibly wish for. On you. 


We are looking forward to welcoming you again at our hotel starting from 29th of May 2020. After this general break, we reopen our doors and cannot wait to fill our rooms with pleasure, life and laughter again. Everything has been refreshed, partly rearranged and appears even more individual and inspiring than before. 


As always at the Altstadt Vienna, we have not been sitting tight before and during this "break". We have used the time to spruce up our cosy salon area and some of our rooms. We have painted some walls, polished furniture and we have practiced radiating :-) So that nothing gets in the way of your stay with us. 


To make your time with us an outstanding experience has always been our highest aim. And we are keen on sharing our hospitality with you again. Of course, following all necessary hygienic measures.


Following measures have been taken to ensure your safety and the safety ouf our employees:


  •  Compliance to a minimum distance of 1m in all public areas
  •  Wearing mouth/nose protection is obligatory in the entrance and reception area 
  •  We provide disinfectant dispensers in public areas and sanitizers in all rooms 
  •  Highest hygienic standards at our breakfast buffet 
  •  Obligatory mouth/nose protection for guests and staff in the breakfast room (not at the tables)
  •  Digital information material 
  •  Training in hygienic measures for all staff

Thank you very much for your caution to protect yourself, other guests and our staff.


Should you have any further Questions concerning our measures, contact us at any time. 


Enjoy some wonderful days in Vienna. The city is coming to life again. Visit the new cultural hotspot "Albertina Modern" or relax in one of the many green areas Vienna has to offer. Do you need any secret tips, ideas or information? We provide you with them with pleasure. 


We are happy to make reservations for you. As we are looking forward to doing what we do best. Providing our guests with unforgettable experiences. Special times require special measures, therefore, all reservations made, starting from 5th of May 2020 are tied to flexible cancellation policies. 



As usual you can direct your wishes, questions as well as reservations to us directly via telephone

+43 1 522 6666 or e-Mail Reservations can also be made online on our website We will take care of your inquiries right away. 


Kindest regards and see you soon, 


The Wiesenthal Family and the Team of Hotel Altstadt Vienna