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We are legally required to collect this data. Latest upon your arrival. But then we would rather welcome you with a glass of Prosecco and tips for your stay than with a stack of forms to fill in. :)

Flexible Rate: Your reservation is guaranteed with your credit card. The total amount is to be paid upon departure (cash, Amex, Master, Visa, Diners). A cancellation until 2pm 3 days prior to arrival day will be free of charge. After expiration of the term we will charge a late cancellation fee 70% of the total amount. In case of no show the total amount will be charged as cancellation fee. Special terms and conditions may apply for groups and specific dates (see general terms).

Prepaid Rate: Your credit card is charged 24 hours after your reservation. The reservation can be changed or cancelled until 24 hours after booking free of charge. After that time the bookings with the semi-flexible rates cannot be modified or cancelled. 100% deposit are non-refundable (see general terms).