Easily accessible
Declaration of accessibility
Declaration on accessibility
We endeavor to make our website accessible in accordance with the Accessibility Act as amended to implement the European Accessibility Directive (Directive 2019/882) on the accessibility requirements of products and services.
The Web Content Accessibility Guideline - WCAG 2.2 was complied with as far as possible.
Non-accessible content
The content listed below is not accessible for the following reasons:
- Incompatibility with accessibility regulations:
There are some PDF documents available for download on the website that are not yet accessible. In addition, podcasts are currently available without transcription and some videos do not have subtitles.
If you need help with non-accessible PDF documents, please contact Ms. Saskia Wiesenthal at +43 1 522 66 66.
In this case, we will try to make the content available to you in a suitable manner as far as possible.
- Disproportionate burden:
For economic and organizational reasons, it is currently not yet possible to make older PDF documents and Office documents (etc.) accessible.
The listed incompatibilities with the accessibility regulations are being corrected on an ongoing basis.
- This content does not fall within the scope of the applicable legislation:
There are older documents and content available on the website that are not accessible. As these were published before 28.06.2025, they are exempt from the Accessibility Act and no comprehensive changes are currently planned for them.
- The website contains documents and content from third-party providers that are neither developed, financed nor controlled by us. No statement can be made regarding the compatibility of this third-party content with the accessibility provisions and it is therefore also exempt from the requirements of the Accessibility Act.
Preparation of the accessibility statement
The assessment of the website's compliance with the Accessibility Act was carried out in the form of a self-test in accordance with WCAG 2.2.
Our website is constantly being improved. Usability and accessibility are very important to us. If you encounter any barriers on our website that hinder or restrict your use, please let us know at the following e-mail address: hotel@altstadt.at
In this case, please briefly describe the problem and quote the URL of the website or document concerned. We will check your request and contact you as soon as possible.
Accessibility of our online booking (WBE)
Our booking route is provided by our partner HotelNetSolutions GmbH and opens in a new window. HotelNetSolutions develops user-friendly, modern booking technologies that are based on international accessibility standards.
Measures implemented by HotelNetSolutions:
Numerous accessibility measures have been implemented by HotelNetSolutions. The booking platform was designed to be accessible in compliance with the internationally recognized Web Content Accessibility Guidelines (WCAG). It is compatible with common screen readers and can be operated entirely by keyboard. Relevant images are provided with alternative texts so that they can be captured by speech output software. In addition, the interfaces can be used in both high and low contrast levels. Content such as navigation and text structure has been designed clearly and concisely to ensure user-friendliness.
What does this mean for you?
Our booking systems offer a variety of barrier-free functions to enable you to use them easily and conveniently, regardless of your individual limitations. The technical implementation is regularly checked and optimized.
Further information on the accessibility of the booking platform can be found directly at HotelNetSolutions: www.hotelnetsolutions.de/barrierefreiheit
