+43 1 522 66 66
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Welcome. At all levels.

Accessibility at
Altstadt Vienna

Right off the bat: Accessibility in a patrician house built in 1902 can be tricky. With its century-old history, the building unfortunately presents a few challenges. Long corridors and small architectural obstacles sometimes require assistance to overcome. The good news: a barrier-free stay is still possible with the support of our A-Team. We are available around the clock and look forward to making your arrival and stay as smooth as possible by assisting you at any time.

The reception and salons on the mezzanine floor, as well as all floors of the Altstadt Vienna, are accessible by elevator, which you will find in the back left area of the foyer. Unfortunately, we cannot offer a barrier-free toilet on the salon level, but there is certainly one available in your room.

We are happy to clarify all formalities before your arrival to ensure a carefree stay with us. Please share your arrival time in advance if possible, or call us upon your arrival at +43 1 522 66 66. We will gladly meet you at the entrance and ensure you can navigate and access all levels comfortably. Should you need assistance during your stay, you can reach us at any time by pressing "9" on your room telephone.

Arrival by public transport

As the first hotel in Vienna to be awarded the Austrian Eco-label, we are delighted when you leave your car at home. 💚 The MuseumsQuartier and Mariahilferstraße are about 500 meters away. The Volkstheater station of the U3 subway line is 450 meters away. The U3 offers barrier-free access from the City Air Terminal (Wien Mitte) or the Westbahnhof to our location. The Kellermanngasse station for bus lines 48A and 13A (directly from the main train station) is 50 meters from our front door, and the tram line 49 (Siebensternplatz station) is just one block away.





Arrival by car

Mood - Boutique Hotel Altstadt Vienna

If you prefer to use your car, you can stop directly in the loading zone in front of the house. Parking in the center of Vienna is subject to charges - we are happy to provide you with a daily parking ticket (public parking spaces) or reserve a spot for you in our garage, which is 600 meters away. For travelers with mobility impairments who have a parking permit, there are several marked parking spaces directly in front of the house and across the street free of charge (subject to availability). Want to head straight to your room? Just hand over your keys at the reception, and we will park your car for you!





Special needs?

Let us know in advance what you need, and we will do our best to meet your requests. Lactose-free, gluten-free, vegan? Of course.


84 Rooms

Altstadt ViennaKirchengasse 41, 1070 Wien, Österreich, Tel. +43 1 522 66 66, hotel@altstadt.at