You can reach us barrier-free and environmentally friendly by public transport until 50 meters from the entrance door or by car directly to the loading zone in front of the house. The reception and salons on the mezzanine floor, as well as all floors of the Altstadt Vienna are accessible by elevator. The lifts are located at the back of the foyer on the left. To reach the reception on the mezzanine floor, press "R". The Altstadt Vienna team is available around the clock and will be happy to assist you upon arrival. And of course at any time during your stay.

Lots of luggage or assistance needed?
Ring the bell next to the entrance door or dial "9" on your room phone upon departure and we will be with you immediately.